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Cordlife Clients

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FAQ on Cordlife Care360° Safeguard Programme

The FAQs below presents most of the commonly asked questions about the Cordlife Care360° Safeguard Programme

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What is Cordlife Care360° Safeguard Programme?
Cordlife PLEDGE

If your cord blood loses its viability at the point of a transplant, Cordlife assures you of a replacement and suitable cord blood unit or SGD 50,000 to help you defray medical costs.

Cordlife SHIELD

Cordlife provides the protection of up to a maximum of SGD 5,000 for expectant mothers from 7 pregnancy complications, or for your newborn baby up to 6 months of age, against 16 birth defects.


In the unfortunate event that a cord blood transplant is required, Cordlife provides p cover a portion of your medical expenses.

Cordlife ASSURE

We’ll cover the costs of matching (HLA testing) and viability testing (CFU assay) before a cord blood transplant to help you defray expenses.

Cordlife GUARD

We have obtained additional insurance coverage to protect you and your family from financial losses caused by any direct malpractice.

Cordlife SECURE

In the event of limited access to our facility, Cordlife will cover the cost incurred to send your baby's cord blood to another location deemed appropriate for processing and permanent cryogenic storage.

*For clients storing in Singapore only. | ^For clients storing in Indonesia only. | Conditions apply.

I am an existing Cordlife Parent. Will the benefits of Cordlife Care360° Safeguard Programme be extended to my current account(s)?

At this moment, only clients who enrol with Cordlife from 7 September 2011 can enjoy the benefits of Cordlife Care 360° Safeguard Programme.

Will the benefits be extended to the adoptive parents?

Once the adoptive parents receive the letter of the adoption for the child, they are will be covered under Cordlife Care 360° Safeguard Programme.

What if both my husband and I met with a fatal accident? What kind of pay-out will my child receive?

The coverage is only for one biological parent; hence the pay-out will only be based on one death.

Will you inform us if the benefits have been changed or revoked?

Cordlife reserves the right to change the terms and conditions of Cordlife 360°. Parents will be informed should there be any changes.

I have enrolled after 7 September 2011 for my first child. In the event that I enrol my second child with Cordlife in the future, will we be covered under our 2nd account with Cordlife as well?

Yes you will. Both your accounts will be covered under the Cordlife Care360° Safeguard Programme.

What happens in the event of a divorce?

In the event of a divorce case, only the legal custodian will be covered under this programme.

DCR No. : 1544, June 2019